Zappos‘ business model is an outstanding inspiration of the best way for the voiceover actor or actress to work with our customers. I recently saw an article that listed how the giant online shoe retailer Zappos, defines its culture through its 10 core values:
1. Deliver WOW service.
2. Embrace and drive change.
3. Create fun and a little weirdness.
4. Be adventurous, creative, and open-minded.
5. Pursue growth and learning.
6. Build honest open relationships with communication.
7. Build a positive team and family spirit.
8. Do more with less.
9. Be passionate and determined.
10. Be humble.
It’s not a bad action plan for the way to live life itself. Thank you Zappos, for such a refreshing and creative approach to good business.